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Elements and Performance Criteria

1. Determine job requirements
   • Follow standard operating procedures (SOPs)
   • Comply with work health and safety (WHS) requirements at all times
   • Use appropriate personal protective equipment (PPE) in accordance with SOPs
   • Identify job requirements from specifications, drawings, job sheets or work instructions
2. Prepare to provide support to global operations
   • Gather and analyse information on global markets and global production operations in accordance with workplace practices
   • Investigate sourcing of equipment, materials and staffing in consultation with overseas contacts
   • Check quality standards and safe work practices to ensure compliance
   • Make recommendations on production or marketing requirements in accordance with workplace practices
   • Organise machine operations, staff and production processes needed for offshore operations, in collaboration with overseas contacts, to meet production requirements
3. Assist in implementing global production operations and process improvements
   • Identify, specify and implement requirements for efficient global production, in collaboration with Australian and overseas contacts, and in accordance with workplace practices
   • Check compliance of global production operations with specified requirements in collaboration with overseas contacts
   • Identify, report, record and investigate non-compliance to determine causes
   • Use outcomes of monitoring activities and feedback from overseas production staff to identify and implement actions to prevent or correct non-compliance
   • Communicate changes to relevant personnel in a logical and easily understood manner
   • Monitor changes to confirm improvement to production efficiency
4. Review global marketing strategies and policies
   • Interpret outcomes of research and analysis of global marketing data and make recommendations on opportunities and strategies
   • Prepare reports on marketing opportunities and strategies and present to relevant persons in the workplace
   • Provide assistance to marketing managers in Australia and overseas to implement global marketing strategies and policies
   • Review feedback on marketing performance in accordance with workplace practices
5. Implement and document improvements to global marketing performance
   • Identify opportunities for improvements in global marketing strategies in collaboration with others, and make recommendations to relevant workplace personnel
   • Implement approved improvements to global marketing in accordance with workplace practices
   • Maintain global production and marketing coordination, monitor records and prepare reports, where necessary, in accordance with workplace practices

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Workplace procedures include one or more of the following:	requirements prescribed by legislation, awards, agreements and conditions of employment SOPs work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling WHS practices
Australian Standards include:	the relevant industry or Australian Standards that are current at the time this unit is being undertaken
Organisation systems include, but are not limited to, one or more of the following:	just in time (JIT) value-added modelling (VAM) quick response quality circles team processes benchmarking

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

identifying sources of equipment, materials and staffing for global production, in consultation with overseas contacts

organising machine operations, staff and production processes needed for offshore operations, in collaboration with overseas contacts, to meet production requirements

checking overseas quality standards and safe work practices, and implementing opportunities to prevent or correct non-compliance

liaising with offshore contacts on production/marketing matters, and identifying and implementing opportunities to improve global marketing strategies and outcomes

communicating in a logical and easy to understand manner

interpreting outcomes of research and analysis of global marketing data, and providing assistance to marketing managers in Australia and overseas to implement global marketing strategies and policies

implementing and documenting improvements to global marketing performance

maintaining global production and marketing coordination, monitoring records and preparing reports, where necessary, in accordance with workplace practices.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

production control and efficiency processes

quality assurance processes

production processes

work health and safety (WHS) and environmental aspects of relevant enterprise activities

workplace procedures and reporting processes

international regulations, pricing structures and import/export factors

production times, quality assurance factors and production/marketing

global marketing opportunities and improvement strategies

global production operations and/or marketing arrangements

relevant WHS legislation, regulatory requirements and codes of practice

workplace procedures

report and documentation requirements.

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